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Send us a message about an order, return, repair, sizing, product, appointment, or privacy enquiry.
Our Customer Care team can assist with orders, delivery, returns, repairs, sizing, product information, privacy enquiries, and private appointments.
Send us a message about an order, return, repair, sizing, product, appointment, or privacy enquiry.
Contact our Customer Care team directly during regular business hours.
Message NINO SEPO through our verified social-media profiles.
Providing the right information helps us understand your request and respond without unnecessary delays.
Include your order number, purchaser name, and a brief description of your request.
Include your order number, tracking number if available, delivery address, and any relevant screenshots or photographs.
Include your order number, item name, reason for the request, and clear photographs of the item and packaging.
Include the product name, your measurement, and the hand, finger, wrist, or placement for which the piece is intended.
Include the product name, proof of purchase where available, and photographs clearly showing the issue.
For appointments, press, wholesale, or privacy requests, include the relevant dates, organization, and contact information.
For press, editorial, wholesale, collaboration, or showroom enquiries, email SEPO_NINO@HOTMAIL.COM. Include your organization, website or social profile, request, relevant dates, destination, and contact details.
NINO SEPO does not operate a public walk-in boutique or customer collection point. Private appointments may be available by prior arrangement. The confirmed location and instructions will be shared directly; please do not visit without written confirmation.
Do not send returns, repairs, or courier deliveries to an address found online unless Customer Care has confirmed it for that specific request. Follow the authorization and packing instructions supplied to you.
NINO SEPO is the trading name of Nino Sepiashvily, operating from Georgia.